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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
23
Call Forwarding
Camera & Microphone Check for Windows 10
Creating Appointment Slots for Google Calendar
Remotely Accessing Office Voicemail
Register MMA ID Card for Printing, Scanning & Copying
See all 23 articles
Learning Spaces
Classrooms
2
Classroom Camera & Microphone Settings in Blackboard Collaborate
Remote Camera Classroom instructions (using Zoom, Google Meet and Blackboard Collaborate)
Labs
1
Pearson MatLab
Simulators
0
Library
Library FAQ
18
Course Reserves
Boston Public Library eCard
When Are My Library Books Due?
Library Fines
How to Check Out Books or Semester Loans
See all 18 articles
Website
Chrome Browser
3
Use Live Caption in Chrome
Best of Formatting Images for Website Homepage "Academy Awards"
Checking and Requesting an Area for Event
Software Applications
Mac
1
Finding Macbook Admin Password
Windows
3
Microphone Setup (Windows 10)
Accessing the Google Drive application through your desktop
Microphone Setup (Windows 11)
Blackboard Original
38
How to access Blackboard Learn
Blackboard Quick Start Guide for Instructors
VIDEO: Clean Up Course Content BB Original Course
Blackboard Learn Student Quick Start Guide
Video: Basic Blackboard for both original and ultra
See all 38 articles
BlackBoard Ultra
12
Video: Basic Blackboard for both original and ultra
How to use Ultra Course Preview
Blackboard Ultra Navigation
Blackboard Collaborate Ultra Updated Gallery view
Downloading Blackboard Ultra Collaborate Recordings
See all 12 articles
Panopto
4
Panopto How-To View/Record/Edit Videos
Add Panopto to a Course in Blackboard Original
Embed a Panopto Video into a Blackboard Course
Panopto - Adding a Quiz to your video
Respondus
6
Enabling Respondus Lockdown Browser for a Test in Blackboard Learn Original Course View
Student Download Respondus Lockdown Browser
Respondus Lockdown Browser for Chromebooks - Students
LockDown Browser Instructor Live Proctoring
Respondus Lockdown Browser Instructor guide
See all 6 articles
Visix Digital Signage
0
Teaching & Learning guides
2
The SUNY Online Course Quality Review Rubric OSCQR: https://oscqr.suny.edu/
How to use Google Docs
Zoom
1
Updating Zoom Client
Business Systems
Colleague
4
Requisition Approval Password
Approving a Requisition in Self-Service
Rejecting a Requisition in Self-Service
Creating a Requisition in Self-Service
Recruiter
1
Upgrade Checklist
SignalVine
0
Coursedog
3
Executing a One Time Merge in Coursedog Class Scheduling
Find Events by Organization in CourseDog
Cancel an Event
Turnitin
6
Turnitin - Assignment Creation
Turnitin - Assignment Inbox
Turnitin - Student Submit
Turnitin - Student Feedback/Similarity Report
Turnitin - Administrator quick start guide
See all 6 articles
Accudemia
1
Updating Ship Maintenance