* What if I can't use my desk phone or my cell phone for MFA? What can I use?
Answer: An app can be installed on your computer/classroom computer or you can use a security key or card. Please contact the MMA Service Desk to get the app or a security key or card.
* When will I be prompted for the second security option - when I log onto my computer?
Answer: You will be prompted for the second security option when you login to an MMA application, such as Blackboard, Self-Service or Google email. When you log onto your computer, you will not need the second security option.
* Will I have to use MFA when I login to Mass Maritime applications from home?
Answer: Yes, you will be prompted for the second security option when you login to a Mass Maritime application for the first time each day, regardless of where you are located.
* Will I have to use MFA if I am using a personal laptop?
Answer: Yes, if you use your personal laptop to access Mass Maritime applications, you will be prompted for a second security option when you login to these applications.