In order to reset your “My Maritime” password or unlock your account, you can go to  “My Maritime”.


  • Enter your username 
    • Your username is your Massachusetts Maritime Academy email address:  
      • Student - first.lastname@maritime.edu. (e.g. John Doe as a student is john.doe@maritime.edu). If you are a 
      • Faculty/Staff - firstinitial+lastname@maritime.edu. (e.g. John Doe as a staff member would be jdoe@maritime.edu).  





  • Click next, you will see the My Maritime “Enter password” screen. 



  • Click the "Forgot my password" link



  • There are two choices:
    • "I forgot my password" - allows you to reset your password
    • "I know my password, but still can't sign in" - allows you to unlock your account and keep your existing password


I forgot my password


  • This will prompt you for two verification methods.

  • If you choose to "Text my" or "Email my" you will need to enter the six digit code in the space provided.
  • If you choose "Call my" you will need to answer the call and press the # key to verify.
  • The system will prompt you through the two verification steps and get you to the "choose a new password" step. The new password will need to adhere to complexity rules:
    • consist of at least 8 characters
    • have at least 3 of the following: lowercase letters, uppercase letters, digits, or special characters (~!@#$%^&**(){}?)
    • it cannot contain your first or last name


  • Enter your new password and click "Finish"




I know my password, but still can't sign in (unlock account)


  • This will prompt you for two verification methods.


  • If you choose to "Text my" or "Email my" you will need to enter the six digit code in the space provided.
  • If you choose "Call my" you will need to answer the call and press the # key to verify.
  • The system will prompt you through the two verification steps.
  • Once you have completed the two verification steps, your account will be unlocked